I have an hp laserjet 3055 which is only 2 years old. Instead of purchasing a new cartridge I had the one I have refilled. For a couple days, things were ok. Then I started getting a black page whenever I try to copy or fax a document. I did the performance cleaning suggested by the manual and nothing seems to work. I have no trouble printing though, which is the strange part. I tried to call HP for help but they only want to sell me a refurbished or a new printer because I have no more warranty on the printer. I would like to know what steps can I follow to solve the problem myself instead of having to dish out a small fortune for fixing the problem? Thanks, Narlyne
Rating: +0
Sounds like you have a bad PCR in the cartridge. Unlike ink, toner cartridges require more then just toner to be reusable. A new drum, PCR, mag sleeve, toner, and other parts may be required in order reuse a cartridge. Swap out the cartridge and you should be fine. No amount of printer cleaning will help. I would suggest going back to the place that refilled your cartridge and asking for a refund.
