I had an unusual problem with an HP LaserJet 3050 AIO that left me stumped. I received a 3050 back from a customer because it never worked. They mentioned that it would turn on, but they kept getting an unclearable message on the control panel. The error the customer was receiving was “No Paper Pickup”. Immediately I thought that there may be damage to the logic board or some sensor, but I had a hard time finding out where it was. After about 20 minutes of searching I happened across a spring that became “unsprung” and just needed to re-align it in place. Since there are many sensors and springs in the printer, I’ve included pictures of my fix. Please leave me a comment if you found it to be helpful.
The entire back of the 3050 with the sides and back plate removed.
The spring just above the separation pad unit
16 comments so far...
I followed your directions and pictures and found a large paper clip interfering with the printer for our church Administrator’s printer. Thanks for such detail.
I too followed your directions and solved my “no paper paper pickup” nightmare. Without your pictures, I don’t think I would have figured it out. I want to thank you for your help.
I also followed your directions and they worked! Good job! Here in Papua New Guinea it isn’t easy to run to the nearest Best Buy to pick up a new printer!
I followed your directions and they worked beautifully!!! Thank you for the instructions and the pictures!! My printer is working perfectly now. Thank you again, and again!!!
AS your instructions, I just fixed my printer sucessfully. Thankyou very much. This may be happend to Hp 3055 usually.
I had a HP 3055 that was showing the same problem. Turned out that a transparency had become jammed in the fuser. Removed and printer works.
Greath thanks for your information.
Very useful.
Regards
Thank you so much.
That was exactly the problem. I guess we don’t need decent customer service from our manufacturers if there is the internet and people like you. You saved me a lot of time, and I was able to print out that report I needed.
Thank you again.
thanks for the information it saved us a service fee .it was the problem and thanks to your useful information problem solved
Thank you,followed your instructions and it works!!!Loved that i had the pictures to give me an idea of what i was looking for.
this is very helpful… but i tried all of the above and i dont see anything wrong, spring seems to be in place, i see no blocking objects. What other “hot spots” in here might i look for? note: the issue seems to have started when i had the power supply replaced (by a “pro”) and i am guessing now that i see all the little sensitive parts that in doing so he interfered with something back here. any other suggestions?
this is daniel from hong kong.
thanks a lot and it works!
for more info, it’s at the back side and the way to open is as below.
1)release the screw at the back of machine
2)open from the bottom side! not at the middle
Cheers
Daniel
Many Thanks, Solution worked for me although it took me sometime to open the printer from behind =)
Useful website, added to my Favorites
Greetings from Egypt!
Ahmed
I bought this printer as a refurbish. I have never been able to make a copy with this printer. Recently I had a paper jam, then the no paper pickup error! I took it apart and found a piece of plastic, probably from the original owner that had returned it, caught in the roller! no wonder I couldn’t get it to copy!
Works Great Now!!!
Thank You Very Much
Cory
Sweet! My printer was giving me the no paper pick up message. I tried to take care of the issue from the front end cartridge area to no avail. I found your site on a Google search and saw your photos. I dove in from the back panel access as you suggested, and lo and behold, a small piece of torn paper was visible, and was preventing the spring loaded lever highlighted in your photos from engaging in the full forward position. I cleared the small scrap paper by pushing it forward from the rear using a long, thin screw driver, then grabbed it from the front side with a small pair of needle nose pliers. I put the back and side panels back in place and my printer now works like new! I am sending you some good Karma through this message because your good deed (posting the photos) has put a smile on my face! Cheers!
Thanks so much! Your directions did the trick. Although there was no blockage, my printer’s spring was definitely out of place. I guess checking it as bagage on a recent flight caused a bit more movement than my machine liked. It was more of a struggle to get the back pannel off than to fix the spring!
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